Terms and Conditions

Terms and Conditions when using Ju3an.Com 


Ratification of the Agreement

To be a member of the website Ju3an.com, first of all it is required that you fill in the registration form and then agree and undertake to comply with the provisions of the user agreement for Ju3an.com. By filling in and ratifying the registration form or getting any services or ordering a meal using this system, the user agrees to be bound by the user agreement of Ju3an.com.


Description of the site Services

Ju3an.com allows its members who ratify the agreement to order a meal online. Ju3an is simply a platform to ease online order between Stores/Restaurants and site users.


Membership system for Ju3an.com

  •     Any member of Ju3an.com has a "user name" and "password" which are determined by the member herself/himself.
  •     The "user name" is personal to the member and the same "user name" is not given to two different members.
  •     The "password" is only known by the user. The user can change the password at any time. It is solely under the responsibility of the user to select and protect the password. Ju3an.com is not liable for any problems, which may arise from the use of password.
  •     For the user to connect to the services, which require a membership of Ju3an.com, the user must enter the user name and password. This process is called "login" to Ju3an.com.


Responsibilities of the Member

During the use of the services of Ju3an.com, the member accepts and undertakes:


  •     The information in the registration form is correct; in the conditions that this information is required the member is the only responsible for any losses which may arise from any misinformation or inadequate information (ex. forgetting the password); and in these cases his/her membership may be terminated;
  •     The copyright of services and software provided by Ju3an.com belongs to Ju3an.com and the member shall not reproduce and distribute this software in any way,
  •     The member is the sole responsible for all personal ideas, opinions, statements set forth by the member while using the services of Ju3an.com, all the files uploaded to Ju3an.com and the personal information sent, and that in no way Ju3an.com shall be held liable for these files,
  •     The copyright of services and software provided by Ju3an.com belongs to Ju3an.com and the member shall not reproduce and distribute this software in any way,
  •     In some instances, there may be some information belonging to the people older than 18 in the services provided by Ju3an.com, and Ju3an.com shall not be held liable for this reason,
  •     not to access any services provided in Ju3an.com unauthorized and in any way other that the one identified by Ju3an.com; not to change the software in any way; not to use the software which is identified as being changed; and to indemnify Ju3an.com for all material and moral losses in the event the member does not comply with the aforementioned articles,
  •     Ju3an.com shall not be responsible for any damages which may arise from reading of data belonging to any members by any unauthorized people,
  •     not to send any messages which are threatening, amoral, racially and contrary to the local Laws and International agreements,
  •     Any correspondences, titles, nicknames posted to the context shall not be contrary to the rules of public morality, good manners and laws,
  •     not to harass and/or threaten other users,
  •     not to act in a way affecting the use of services by other users,
  •     not to post, print, distribute, circulate any amoral, inappropriate and unlawful materials and information which may give harm to the names of any people or institutions,
  •     not to advertise, sell or offer to sell any products or services, engage in any activities such as survey, competition or chain letter,
  •     not to send any information or programs which may give harm to the information or software in the computers of other users,
  •     All of the records or materials obtained by using the services of Ju3an.com are within the consent of the user; the user shall be absolutely responsible for any damages, loss of information or other losses caused by them in the user’s computer; the user shall not demand any compensation for any losses arising from the use of the service,
  •     not to use the services of Ju3an.com for any commercial and advertising purposes without obtaining the consent of Ju3an.com,
  •     Ju3an.com may monitor all system at any time or continuously,
  •     In the event of any a non-compliance with the rules by the user, Ju3an.com has the right to interfere when required and to take the member out of service and to end the membership of the user,
  •     Ju3an.com may use its system for commercial purposes,
  •     not to mail any information which is forbidden legally and circulate any mails which do not have authorization to be sent such as chain mail, software virus, etc.,
  •     not to record and misuse any personal information belonging to others,
  •     The member himself/herself is responsible for all kinds of acts made under the “user” name,
  •     The clients must pay the service fee which is notified previously at the time of delivery of products; otherwise the products shall not be delivered to the clients,
  •     If the product is received by another person, the person received the products must sign the document which may be submitted by the person who delivers the product on behalf of Cyber Center in relation to the fact that the person who receives the products “knows the person who sends the products”; otherwise the products shall not be delivered so that the order is deemed as not to be made.



Authority of Ju3an.com


  1.     Ju3an.com may temporary suspend or completely cease the system operation at any time.
  2.     Ju3an.com shall not have any responsibilities against the members of Ju3an.com or any third parties due to the temporarily suspension or completely cessation of the system operation.
  3.     The user name and password shall be displayed and approved after the filling of the application parts to be submitted to the clients by Ju3an.com. Ju3an.com may prevent its clients who have filled in all parts or have connected although they have passwords from having a new password or from using their passwords for an indefinite period of time if it is deemed necessary by Ju3an.com.
  4.     Ju3an.com does not warrant that its services shall be provided on time in a secure and complete way, the results obtained from the services shall be correct and reliable, and that the service quality shall meet the expectations.
  5.     Ju3an.com has the right to back-up and delete all or some of the files, messages which are provided by the members during the use of services for some periods deemed suitable by Ju3an.com. Ju3an.com shall not be held responsible for back-up and delete processes.
  6.     Ju3an.com has the ownership and copyrights arising from the ownership of the information, documents, software, designs, graphics and etc. which are produced by itself and/or bought from outside.
  7.     The sales of Ju3an.com are limited to the current availability of menus of the firms provided in Ju3an.com. Ju3an.com may not deliver the products which do not exist in the related restaurant. Ju3an.com does not warrant that the products are available within the stocked products although they are displayed on the internet site.
  8.     Ju3an.com has right to post any information, documents, software, designs, graphics, etc. (such as the messages, poets, reports/news, file posted to the bulletin board) which are member generated and uploaded to the system by the members and/or to transmit them to another place within the site deemed as appropriate by Ju3an.com. It is probable that this information is copied and/or posted by other users. In such cases, the users shall not demand any royalty from Ju3an.com
  9.     The obligation to change the information in relation to the price and product specifications, which are provided to sell in Ju3an.com belongs to the companies which have cyber restaurants in Ju3an.com. In the event of any misinformation relating to the price and specifications of products, Ju3an.com may make a product delivery to correct this mistake or it may cancel the order.
  10.     Ju3an.com may provide transition for a member to other websites. In this case, the member agrees that Ju3an.com shall not be responsible for the context of the website, which the member may access through its site.
  11.     Ju3an.com may make any changes in the implementation of this agreement, and amend the existing articles or add new articles for the purpose of complying with any technical necessities and legislation which shall come into being in the future.
  12.     Ju3an.com may change in time the services for which any membership is not required to a form, which requires membership. Ju3an.com may provide addition services, change some of the services partially or completely, or transform into a paid service.


Restrictions for Non-Personal and Non-Commercial Use:

The clients agree that all dealings are for the purpose of personal/private use, not for the purpose of resale.



Any proceedings arising from all legal amendments realized out of the scope of this agreement are not in the responsibility of Ju3an.com Company and its alliance , and they are reflected on the agreement in exact same way.


Product Delivery:

During any product delivery made by restaurants, if the client is not available in the address specified in the system, the meals ordered by the client shall not deliver to anywhere else. Within the framework of such a case, the member must accept all legal responsibilities arising from ordering a meal to an address where he/she does not exist.


Product Return:

Only for orders paid with credit card online refund is possible done under following conditions:


    Cancellation upon users request for cases as follows, order has not been transmitted to the restaurant, order has been transmitted to the restaurant but has not been prepared or order has been prepared but restaurant confirmed the cancellation of the order.

    Partial or full cancellation of an order due to the absence of ordered product or products in the restaurant

    Cancellation due to user’s address not being within restaurant’s delivery regions

    Cancellation due to failure in order transmission to the restaurant

    Cancelation after restaurants approval due to dissatisfaction with the ordered product; and

    Cancellation after restaurants approval due to delay on delivery of the ordered product.


Refund for orders with a payment method other than online credit card, will be done by the partner restaurants listed at Ju3an.com. Ju3an.com accepts no responsibility for conflicts that might be related with refund conditions done by restaurants. Refund for orders paid with online credit card will take 15-30 days after approval.


Ju3an is not responsible for any Cash Money transaction between Restaurnat/Store and Customers. 


Validity of Ju3an.com records


In the disputes which may arise in relation to this agreement, the member agrees, states and warrants that any bookkeeping entry, microfilm, microfiche and computer records constitute a valid, binding, absolute and exclusive evidence in the sense of  Article ; this article has the characteristics of an evidential contract, and that the member waives in advance all kinds of objections to the specified Ju3an.com records and the right to tender an oath in relation to the fact that these records are kept in due form.


Provisions to be implemented

Any disputes, which may arise in relation to this agreement, shall be governed in accordance with, first of all, the provisions of this agreement, and then the worldwide Laws .


Competent Court and Execution Offices

The disputes, which may arise from the implementation of this agreement, shall be settled through the Center  Courts and Execution Offices worldwide.



After the user fills in a registration form, receives a service by using the system or places an order, this agreement shall come into force between the parties for an indefinite time.



Ju3an.com may terminate this agreement unilaterally at any time.

Finally, Ju3an dot com is not responsible and cannot interfere in any issues arise between Store/Restaurnats and Customers, also ju3an is not responsible for any loss or damage happened between two parties above, Ju3an is simply a platform to easy online order between stores/Restaurants and site users.